Our family recently investigated how we would sell the family home and reviewed our criteria how we would choose an agent. We narrowed down the agent options to what we regarded were the best two for us. Both agents then made their comprehensive proposals that also invluded their online marketing strategies. Team Laughton was the one that we chose to engage. Mark and his team carried out a full marketing programme to successfully sell the home within our preferred timeframe. Their team were a pleasure to work with and they showed true professionalism through the process. They went beyond the call of duty and helped us with ehat can often be a non-familiar process.
Mark, Penny and Emma, mixed complete professionalism with friendly, personal service and advice, resulting in an outstanding result.
Barry & Martine – Netherby Street, Kenmure
I'd like to take this opportunity to sincerely thank you for the exceptional service I received from all of you at Team Laughton with the recent sale of our property. Right from our initial meeting, where you gave expert advice on what we could do to the property to maximise its marketability and sale value, your professionalism and the advice you gave through the entire process was outstanding and was responsible for the excellent result obtained. I greatly appreciated your open, friendly and honest approach, your availability to be able to answer any questions I had at any time and the fact that you 'took care of everything'. It gave me great peace of mind to know that you were 'on top' of things and the regular communication and weekly reports from the open homes you held were an excellent source of feedback. I would not hesitate to recommend you and your team to anyone thinking of buying or selling a property.
Murray - Bay View Road
A big thankyou to team Laughton, Mark, Penny and Emma. It has been a pleasure working with you. You are all very organised and professional, but with a personal and friendly touch. You listened to what we needed, sold for what we wanted, what more could we ask. You gave exceptional performance and gained an exceptional result.
Ken & Deborah - Delta Street
Dear Mark, Penny and Emma
A big thanks to you all, for the amazing effort and attention to detail in relation to selling my house. From the first meeting, thru the open homes and quickly to sale day all aspects of the experience were dealt with professionally. Information, updates and advice was always effectively passed on, and a great result was achieved. Thanks again and I'm sure I'll use you guys again in future property transactions.
Murray - Belgrave Crescent, Roslyn
We appointed Mark & Penny Laughton of Harcourts Real Estate Dunedin to market our house at 2 Clayton Street, Saint Clair, Dunedin, in May 2015. We found them to be extremely professional, honest, helpful, hardworking and friendly. The house did not sell for five months and they always maintained a very positive attitude until the sale, which was negotiated with great skills. We wou ld highly recommend Mark & Penny to anyone considered selling their property.
Gladys & Michael – Clayton Street, St Clair
I recently employed Mark & Penny as agents to sell our family home. We chose Mark & Penny as I had previously worked for Mark, so knew his abilities and effectiveness in putting a deal together. However no matter how confident we were that we had put out house in the hands of the right people, we were still blown away with their performance! Their organisational skills, their enthusiasm, and in particular Mark's ability to 'see the whole picture' and thereby not missing any opportunities when handling a number of people all queuing up to buy the one house, ensure they deliver the best service and results. Their level of professionalism is welcoming to see, and, as a vendor, comforting to experience.
Having sold quite a number of houses in the past, and also having previously sold Real Estate for a living, my expectations of the agent(s) I employ are very high, and I do not list my houses with just any agent. I certainly believe that the exceptionally good price we got for our house, was in no small part, attributed to the skill, professionalism and enthusiasm of Team Laughton.
For anybody considering selling their home, don't go past Mark & Penny.
Malcolm - Dinmont Street, Waverley
I have used 'Team Laughton' to sell houses for us on a couple of occasions, I have found them extremely good to deal with. They act in a professional manner with a fresh approach, they work hard and went the extra mile for us as vendors. They will certainly be my first call the next time I am looking at selling a property and certainly recommend them to others.
Andrew - Larnach Road, Waverley & Ings Avenue, St Clair
Thank you for your time and effort in securing the sale. You have been very professional and very friendly in the way you go about your business.
It’s been a great help having such a dedicated agent(s) especially when I am on the other side of the world. Questions, emails, phone calls etc. have been dealt with in extraordinary quick time, which I have found to be extremely reassuring. If any of my friends in Dunedin are buying or selling I will definitely recommend you.
Sue - Pine Hill Road, Pine Hill
I needed to sell my house in Dunedin, from Auckland and was immediately in contact with Mark & Penny who had been referred to me through a friend. From the first meeting with Team Laughton I felt confident with who I had chosen! They were incredibly helpful and were able to work with me on the logistics of completing this transaction from the opposite end of the country. Mark & Penny were simply awesome, they walked me through all the options, made suggestions on what they believed would be the best approach, which for me personally was perfect as it was the first time selling my home. We ended up putting the house on the market with a price, which was a much easier experience than I anticipated, and I am very happy with the end result. Right up to the settlement day, Team Laughton remained in contact and kept me up to date on what was happening and anything I needed to do.
I unreservedly recommend Mark & Penny!
Jessica Hart-Josephs - Cole Street, Caversham
It is with pleasure that we provide a testimonial for Mark and Penny Laughton.
We recently sold our much loved holiday home and were unsure what the market would be. We found both Mark and Penny to be extremely genuine and professional which made selling our house stress-free and positive. Mark and Penny worked well as a team with good communication which meant we were kept informed of interest and progress every step of the way.
Our grateful thanks to a wonderful duo! We highly recommend the Laughton team at Harcourts to all!
David & Denise - Moturata Road, Taieri Mouth